Frequently Asked Questions (FAQ) – Wearable Stories

What is slow fashion?

Slow fashion is an approach to clothing and accessories that promotes sustainable practices, ethical production, and mindful consumption. It emphasizes quality over quantity, encourages fair labor practices, and strives to reduce the fashion industry’s environmental impact.

What makes your brand a slow fashion brand?

Our brand is committed to slow fashion principles. We prioritize using eco-friendly materials, such as organic cotton, linen, or recycled fabrics, and we work with artisans and factories that follow ethical manufacturing practices. We design timeless pieces that are meant to last, and we encourage our customers to invest in high-quality, versatile items instead of constantly buying into fast fashion trends.

How do you ensure ethical manufacturing practices?

We carefully select our manufacturing partners based on their commitment to fair labor practices. We visit the factories personally to ensure they provide safe working conditions, fair wages, and reasonable working hours for their employees. We also prioritize transparency and traceability in our supply chain, ensuring that every step of the production process aligns with our ethical standards.

Are your products vegan or cruelty-free?

We strive to offer a range of vegan options in our collections. While we do use animal-derived materials in some of our products, such as wool or silk, we are committed to sourcing them from suppliers that adhere to ethical standards. We are continuously exploring innovative and sustainable alternatives to animal-based materials.

What is your approach to waste reduction?

We are dedicated to minimizing waste throughout our production process. We prioritize using leftover fabric scraps for smaller accessories or repurposing them into new designs whenever possible. We also encourage our customers to recycle or donate their clothing when they are no longer using them, thereby extending the life cycle of our products.

Where are your products made?

We work with manufacturers and artisans both locally and globally. Our decision on where to produce each item is based on a variety of factors, including the expertise required for the specific design, the availability of sustainable materials, and the social and environmental impact of transportation. Regardless of the location, we ensure that all our production partners adhere to our ethical and sustainability standards.

How do you ensure fair pricing for your products?

We strive to find a balance between offering fair prices for our customers and ensuring fair wages for everyone involved in the production process. By eliminating the excessive markups typically associated with fast fashion, we can invest in higher-quality materials and pay fair wages to artisans and workers, while still providing our customers with accessible pricing.

What is your brand&'s aesthetic or style?

Our brand's aesthetic is comfortable and contemporary. We aim to offer feminine and easy-to-wear designs that are both fashionable and timeless.

Where can I purchase your products?

Please check our website for a list of stockists near you. We also have selected retail partners where you can find our items. Please reach out to our customer service team with your country and zip code and we will get back to you with a suggested stockist near you.

Do you offer international shipping?

Yes, we offer international shipping to several countries. During the checkout process on our website, you can select your country, and the shipping options and costs will be displayed.

What sizes do you offer?

We strive to offer a wide range of sizes to cater to different body types. Our sizes typically range from XS – 34 / 26” to XL – 44 / 34”. Please refer to our size guide on our website for specific measurements and fit information.

Do you offer alterations or custom sizing?

Currently, we do not offer alterations or custom sizing. However, we provide detailed measurements in our size guide to help you find the best fit for our products.

What is your return/exchange policy?

We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns and exchanges within 14 days of receiving your order. Please refer to our return/exchange policy on our website for detailed instructions and requirements.

How do I take care of your products?

To ensure the longevity of our products, we recommend following the care instructions provided on the garment's label. In general, we suggest washing items in cold water, using gentle detergents, and air drying or following the recommended drying method specified for each item.

Are your products sustainable or eco-friendly?

We are committed to sustainability and strive to make conscious choices in our production processes. We prioritize using eco-friendly materials, such as organic cotton/recycled polyester/Tencel, and work with suppliers and manufacturers who share our commitment to reducing environmental impact. We aim to create products that are both stylish and sustainable.

Are your products ethically made?

Ethical manufacturing is a top priority for us. We carefully select our manufacturing partners based on their adherence to fair labor practices. We visit the factories and ensure that they provide safe working conditions and fair wages for their employees. We value transparency and maintain strong relationships with our suppliers to ensure ethical standards are upheld.

Can I collaborate with your brand as a blogger or influencer?

We appreciate your interest in collaborating with our brand. Please contact our marketing team directly through nicetomeetyou@wearable-stories.com with your proposal, and they will review it and get back to you accordingly.

If you have any other questions or need further assistance, please don't hesitate to contact our customer support team.